The electric carmaker has struggled with quality issues as it has scaled its production from tens of thousand cars a year to 500,000 in 2020. On social media, customers have documented numerous problems with new Teslas, including large gaps between body panels, poor paint jobs and chipped glass.Apr 18, 2021
Consumer Reports’ data shows that most Tesla models earn a five out of five owner satisfaction rating. Even the Tesla Model Y, which earned a one out of five predicted reliability rating, earned a five out of five predicted owner satisfaction rating. 91% of owners even said they’d buy the vehicle again.Feb 5, 2021
For those driving without Autopilot but with our active safety features, we registered one accident for every 1.76 million miles driven. For those driving without Autopilot and without our active safety features, we registered one accident for every 1.26 million miles driven.
Model S and Model X continue to be equipped with radar. Autopilot comes standard on every new Tesla. For owners who took delivery of their cars without Autopilot, there are two packages available for purchase, depending on when your car was built: Autopilot and Full Self-Driving Capability.